Frequently Asked Questions
What should I expect during our first meeting?
You will have been sent agreement forms to fill out at the time you booked the appointment, so, if you have any questions about them, we'll go over them to make sure that we’re on the same page and in agreement with the work we will be doing. We can also fill them out together in-person, if you wish. If you don't have any questions about the forms, we'll jump right into the assessment session. We gather information about you and your reasons for coming to therapy. It might take a few sessions for us to fully understand your situation and concerns and determine the best course of action. The first session is also an opportunity for you to get to know your therapist. You’ll be able to see whether my approach and personality are a good fit for you. Please feel free to ask questions at any time during your appointment.
How do we get started?
When you’re ready, please feel free to book a no-obligation 25-minute free consultation call. This is where we get to explore if you think I would be a good fit for you, and answer any questions you may have. Afterwards, if you feel I may be the right fit for you, we can book our first meeting.
Do you accept insurance?
OHIP does not cover our services, but many extended health benefits insurance providers do cover our services, partially or in full. Because every policy is different, we strongly encourage you to check your coverage if you intend to use it. Our professional designation is Registered Psychotherapist (Qualifying). If you have health insurance of any kind, you may be covered. Most college students are also usually insured through there student health plan. We don’t do direct billing so payment is required at the time of service. If our services are covered under your insurance benefits, you can submit the receipt to your insurance provider for reimbursement.
What are your fees and what forms of payment do you accept?
The first appointment, also known as the assessment, is free! This gives you a no-risk opportunity to try therapy. Every subsequent session is $120 (no taxes charged). We accept major credit cards and e-transfer. Payment is due at the end of each session and we will issue your receipt following the session. Please note that the CRA may require you to keep your receipts for up to six years from the end of the tax year they relate to.
What happens if I can't make an appointment?
We kindly request that you provide at least 24 hours notice if you need to cancel your appointment, so we can offer the booking spot to other clients and adjust our schedule accordingly. Please note that cancellations without notice or with less than 24 hours notice may result in the client incurring the full session fee.
How many sessions will I need and what type of clients do you see?
The length of treatment varies for each individual, depending on your goals and background. Everyone has different needs, availabilities, and resources. What works for one person may not work for another. You lead your healing journey and there are no rules that determine how long or how frequently you should be going to therapy. I work with individual adult clients, ages 18 and over.
Where are you located?
We offer in-person sessions at our office located at 1515 Gordon Street, Guelph, Ontario (see our Contact page for Map), and across the province via online counselling. We have plenty of free parking available. Please note that due to College of Registered Psychotherapists of Ontario and insurance guidelines, you must be physically located in Ontario to access our services via online counselling, with exceptions for temporary client travel (e.g., a vacation).
Ready to Reach Out?
Whether you are navigating anxiety, depression, trauma, or a difficult life transition, you don't have to do it alone. Taking the first step towards support is a sign of strength and the beginning of meaningful change.
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